Methodology:

A customized survey model will be developed and agreed to
which states what information and improvement factors the client wishes to evaluate.

This information is then delivered and solutions are discussed,
reviewed and analyzed.

Details and information gathered:

Date and time visit or phone call
Name of the location
First impression upon arrival
Timely greetings upon arrival
Report on employees that excel
Provide feedback and solutions
Cleanliness
Speed of service
Compliance with company standards relating to service,
store appearance, and grooming/presentation

Gathered information will uncover opportunities to grow
your business through better service and hospitality

Uncover reasons for a client to choose your product or service

Discuss effective sales, advertising and marketing strategies

An understanding of your retail performance,
and how it compares to your competitors

Develop your strengths and improve on weaknesses

Discussing latest trends in the marketplace

How to use this data

Pricing strategy

Promotional strategy

Staging and De-cluttering advice

Provide professional photography for your website

Solve problems, define objectives, and achieve goals

How to monitor and improve service quality

Goal:
Increased client satisfaction and generate positive word of mouth